1. Why MATE’s keyboards and pointing devices look different from office keyboars?
A: We focus on industrial, medical, military level of keyboards, not for consumer markets. Our keyboards are waterproof, ruggedized, and vandal-proofed.


2. How can I choose and pin down the one from your portfolio?
A: The easiest way is to contact MATE’s Sales Team for a quick response and recommendation. Click here by email or call us directly. If you would like to manage it yourself, please check application page and see the product that we suggested. Or you can use the filter on our all product page to select the one that you are interested in. 


3. Are these manufactured by MATE?
A: We have assembly factory in Shenzhen China which will be produced locally. 


4. Any guarantees for such devices?
A: 1 year limited warranty, goods are all 100% inspected against rigorous testings prior shipment.


5. Any stocks?
A: We got the most standard models with materials stock. However, please contact MATE’s Sales team for a specific status.


6. What certification that your products covered?
A: MATE’s keyboards and pointing devices are covered with CE/FCC/ROHS. Medical grade keyboards are with EN/IEC 60601-1-2 approved. Download certifications.


7. Do you support customization?
A: We’ve worked with clients with many customized projects and we have rich experiences on industrial/medical/military projects. You can refer to HOW WE DO IT page for more details. Please easily contact us and let us know the details.


8. How can I make an order?
A: Click here and contact our Sales team by email or easily call us at +86-135-1089-0357 / +86-135-3401-0940. 


9. What express courier that carrying my order?
A: MATE has contracted freight forwarder. We will select the most cost-effective one for your country.